Commitment to Privacy
- What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
- What choices are available to you regarding the use of your data.
- The security procedures in place to protect the misuse of your information.
- How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing
ES collects Personal Information through the website to provide accurate service recommendations, improve customer experience, fulfill your requests, and communicate effectively with you. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. The data collected may include information necessary for processing orders, responding to inquiries, and providing customer service.
We use this information to:
- Provide tailored product and service recommendations.
- Send email notices, reminders, and promotional offers.
- Complete transactions and fulfill your requests.
IES does not share Personal Information with third parties outside our organization except as necessary to fulfill your requests, such as processing orders or payments. We will not sell or rent this information to third parties.
Consumer Information
IES may disclose Personal Information on consumers to third parties in connection with the business transaction and purpose for which it was collected. Third-party disclosure of Personal Information may include the requesting client company, affiliated entities, authorized third-party agents, in-country sources, educational institutions, employers, courts, law enforcement agencies, drug testing laboratories, medical review officers, and other necessary persons, businesses, or government agencies required to fulfill IES’s background screening, verification, and drug testing services.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
- See what data we have about you, if any.
- Change/correct any data we have about you.
- Have us delete any data we have about you.
- Express any concern you have about our use of your data.
SMS Text Messaging
We may, on occasion, send communication via SMS messaging.
Examples of such communication are:
- Delivery Notifications: Updates regarding your orders, deliveries, or other relevant information.
- Job Applicants: Information about your application status, onboarding materials, or other employment-related updates.
Information collected for SMS consent will not be shared with third parties.
Additionally, you have the following options:
- You have the option to opt-out from receiving SMS System Notifications by replying "STOP" to the mobile number from which the SMS System Notifications are received,
- You can reply "HELP" to the mobile number from which you receive the SMS System Notifications to get additional information.
Message frequency may vary. Note that standard SMS charges may be applied by your carrier for responses to SMS System Notifications. Please review the text in this Privacy Policy for more information.
Data Security
At IES, we understand the importance of protecting personal information from loss, misuse, unauthorized access, or alteration. To ensure security, we use a combination of advanced technologies, procedures, and safeguards.
Data Encryption
We protect sensitive information using industry-standard encryption to keep data secure during transmission and storage.
Data Retention
IES retains personal data only as long as necessary to fulfill its intended purpose or to meet legal and business requirements. Once the retention period expires, we securely delete or destroy the data using industry-approved methods.
Physical & Network Security
Our systems are housed in secure facilities with restricted access, allowing only authorized personnel with a valid business need. Our network is protected by multiple security layers, including firewalls and encryption. Access to online services requires strong password authentication. Before implementing new data processing systems, we evaluate and apply the necessary technical and organizational security measures, whether data is processed electronically or on paper.
Security Updates & Threat Management
We follow industry best practices to strengthen our systems and proactively address potential security threats. Critical security updates and patches are applied promptly to protect against vulnerabilities.
Policy Updates
We may update this policy periodically. Any changes will be posted on our website to keep you informed.
If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 866-896-0603 or via email at [email protected].